๐Ÿ“š 2025 Release Notes

Vortex

DECEMBER 21, 2025

WHAT'S NEW The Stripe onboarding flow now sends liveness verification requests directly to merchants via secure, expiring email links, allowing required information to be uploaded without API document submission and reducing onboarding delays.
WHAT'S NEW A new PBRA statement status communication endpoint notifies Passport and MXC when statements are published, enabling products to subscribe to a single channel for reliable, publish-ready updates by month and year.
WHAT'S NEW A new PBRA Profitability Report endpoint allows proprietary and third-party products to securely retrieve profitability data using external identifiers, supporting both pseudo and hierarchical account structures with JSON data and HTML statements.
WHAT'S NEW Merchant onboarding now enforces state-based validation for firearm-related businesses, guiding users to the correct MCC and applying consistent rules across UI and API onboarding flows.
ENHANCEMENT The First Data API now supports maintenance updates for MX Advantage First Data Omaha CEDP participation, persisting changes correctly to AccessOne while ensuring no other account data is modified.
BUG FIX The SMS Clearing Report in MXC now displays accurate data, with the Amount column using the correct transaction value and the Reference Number consistently labeled and populated across grid and detail views.

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MX Merchant

DECEMBER 7, 2025

WHAT'S NEW Support added for onboarding individuals and businesses using ITINs as tax identifiers, including validation and masking across all applicable entity types.
WHAT'S NEW The business creation workflow now automatically links signers to existing individual records when matching data is found or creates new individuals when necessary to ensure correct assignment.
WHAT'S NEW Active terminals for Canadian merchants now appear automatically in MX Merchant, sourced from MXM and Stripe and displayed with device name, serial number, and reader type.
WHAT'S NEW Canadian merchants now see the full set of Priority International reports, while U.S.-specific items such as the Reserve tab and certain report types are hidden.
ENHANCEMENT The MX Advantage configuration flow has been updated with improved field ordering, placing Fee Type first and hiding ACH fields when surcharge is selected, with inputs locked until the confirmation step.
ENHANCEMENT Unified MX Advantage rules are now enforced across partner tools and the Merchant Facing App, including state restrictions, percentage caps, and validation of supported billing options.
ENHANCEMENT Fee Type selections made during MX Advantage setup now sync consistently across MXC, MFA, App Engine, and the generated PDF, with correct defaults for restricted states.
ENHANCEMENT A new Redis-backed caching layer improves Storage Broker performance by caching entity-level query results, reducing database load and providing automatic invalidation.
ENHANCEMENT Canadian terminal management now uses an automated display-only approach, removing the need for an Add Equipment button since terminals appear after activation.
ENHANCEMENT Merchant onboarding now blocks restricted auto, fuel, and fleet categories from using TSYS. UI controls, backend validation, and processor filtering ensure compliant configuration.
BUG FIX WebSocket routing keys now include a 24-hour TTL, preventing Redis memory issues while maintaining existing real-time update behavior.
BUG FIX A Kafka reprocessing issue causing Redis flooding has been resolved through improved acknowledgement handling, structured logging, and bounded publish behavior.
BUG FIX An issue in cached decrypt logic that caused incorrect partner data reads has been corrected, restoring proper handling of encrypted fields across environments.
BUG FIX Crypto event persistence has been removed in favor of standard logging, reducing database load while maintaining full audit visibility.

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1

NOVEMBER 23, 2025

WHAT'S NEW Updated Canadian onboarding document requirements to include the full set of documents needed for Priority International underwriting and risk review.
WHAT'S NEW Entry Mode column renamed to Transaction Method in reporting, now supporting CP, CNP, and Interac.
WHAT'S NEW New read-only Tax Rate field added for Canadian merchants, automatically showing the correct GST, HST, or QST rate.
ENHANCEMENT Updated default TSYS Association Code assignment for MX Connect-boarded accounts to ensure proper pricing and reporting.
ENHANCEMENT Reworked Copy Client functionality to correctly regenerate ACLs, domains, and non-identifying data while preventing duplication of sensitive fields.
ENHANCEMENT Added long-term idempotency to global ACH reject processing to prevent duplicate reject records and duplicate case creation.
ENHANCEMENT Improved labeling, field accuracy, and rule alignment across Priority International transactional reports.
ENHANCEMENT Updated SMS Settled Report to show only successfully processed transactions within batch details while keeping batch totals unchanged.
BUG FIX Resolved surcharge regression to restore enforcement of the 3 percent limit and ensure only percentage-based surcharge options are allowed.
BUG FIX Corrected MVV 171 file generation procedure so required billing element data is included and updates transmit successfully.
BUG FIX Fixed Credit Risk participation mapping for Fiserv Omaha so maintain calls correctly reflect Not Participating status.
BUG FIX Implemented universal redaction of sensitive identifiers in Vortex API logs, ensuring TINs, SSNs, and card data are consistently masked.
BUG FIX Corrected AWS configuration for MXC email templates to restore proper loading and ensure expected delivery.

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MX Connect Logo

NOVEMBER 9, 2025

WHAT'S NEW Added three new SMS Fee Reports under MXC Reporting โ†’ Priority VTX โ†’ SMS Billing Reports: Daily Visa SMS Fee Report, Daily Non-Visa SMS Fee Report, and Monthly Non-Visa SMS Fee Report. Each report provides searchable, sortable, and filterable fields to improve transaction visibility and reporting efficiency.
ENHANCEMENT In MX Advantage, merchants processing Canadian transactions will now only see the Surcharge option. The Convenience Fee, Service Fee, Admin Fee, and Cash Discount options have been hidden to ensure compliance and simplify fee configuration.
ENHANCEMENT The Priority International Reports link in MXC has been reordered to appear alphabetically within the Reports section, providing more consistent and intuitive navigation.
ENHANCEMENT The EFT Report in MXC has been updated to correct sorting issues in the Merchant and Bank Name columns and restore full filtering functionality. The column label Bank Number has been renamed to Bank for improved clarity and consistency.
ENHANCEMENT The EFT Report has been renamed to Funding (EFT) in both MXC and MXM, providing a clearer and more intuitive title for users unfamiliar with EFT terminology.
ENHANCEMENT Audit data processing for MX Connect has been optimized by bypassing the MySQL auditor table and writing directly to ElasticSearch via esDirectCompute. This change improves performance and maintains full compatibility with existing consumers such as Notifier and Feed Consumer, without data loss or workflow disruption.
ENHANCEMENT The crypto-broker service now uses log-based tracking instead of database persistence for crypto events. Events are captured through system logs under a 90-day retention policy, reducing RDS storage usage while maintaining audit compliance and operational visibility.
ENHANCEMENT The dedup callback streamliner and related persistence have been fully removed from orchestration, reducing system complexity and improving performance while maintaining stable entity update flows.
BUG FIX Resolved an issue where merchant settlement delay days were incorrectly reset to 1 day after post-boarding updates on the Fiserv processor. The webhook process now preserves the Risk-approved delay days value, ensuring accurate settlement timing and merchant cash flow.
BUG FIX Removed the Deposit Date column from the SMS ACH Funding Report to resolve data load failures caused by missing companyDescriptiveDate values. After deployment and reindexing, data now loads correctly via Kafka without requiring this field.

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MX Connect Logo

OCTOBER 27, 2025

WHAT'S NEW A new processor-agnostic recovery script was implemented to update CEDP enrollment for merchants processing via PRTH. The script synchronizes verification status between Priority and connected processors using BI-provided data files, supports both initial and subsequent updates, manages Verified and Unverified status changes, logs failed updates, and includes rate limiting to prevent processor overload.
ENHANCEMENT The merchant onboarding process for Canadian merchants was updated to capture transit number and institution number separately, replacing the combined routing number field and aligning with Canadian banking standards and Stripeโ€™s format.
ENHANCEMENT The merchant application PDF generated through the MFA now displays Canada-specific verbiage, ensuring compliance with the Canadian Merchant Agreement. The Transaction Activity Report includes new Province and Tax columns, separating Stripe fees into processing and tax amounts for improved transparency. The product name and menu label were updated to reflect the Priority International branding, and date fields now display only the date in UTC format for consistent reporting across time zones.
ENHANCEMENT The MXC Authorizations Report and MXC Transaction Activity Report now include a new Entry Mode column, showing how each transaction was processedโ€”card present, card not present, or Interac presentโ€”providing greater visibility into transaction methods.
ENHANCEMENT Ledger functionality now supports filtering by Domain ID, allowing users to view and manage ledger entries for a specific domain, improving data segmentation and reporting accuracy.
BUG FIX Logging for boarding API calls initiated from Product Integration was enhanced to include detailed error messages and full API responses, improving visibility in Elastic and simplifying debugging and issue resolution.

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MX Connect Logo

OCTOBER 13, 2025

WHAT'S NEW The Fiserv merchant maintenance API now includes CEDP program data for both Fiserv North and Omaha, ensuring accurate enrollment and unenrollment handling. The maintenance command transmits the Program Express Code (5156) with values of โ€œVโ€ (Verified), โ€œNโ€ (Non-Verified), or blank (Not Participating), integrated into the credit risk update workflow.
WHAT'S NEW Automation was implemented to default all newly boarded Fiserv North and Omaha merchants to Non-verified CEDP enrollment (โ€œNโ€ on Fiserv / โ€œUโ€ on Priority) immediately after successful boarding. The process triggers an hourly merchant maintenance update to set CEDP participation and Visa confirmation status to Unconfirmed, ensuring consistent default enrollment without manual intervention.
WHAT'S NEW Added support for the Merchant Onboarding with Stripe EFT Report for Global, providing visibility into EFT transactions processed through Stripe during merchant onboarding. Backend, orchestration, and UI enhancements enable generation, display, and management across all environments.
ENHANCEMENT Resolved an issue where the MX Advantage configuration form in surcharge-forbidden states (MA, CT, ME) loaded with incorrect surcharge fields. The form now correctly initializes with all five convenience fee fields displayed by default when the convenience fee option is selected.
ENHANCEMENT Standardized the โ€œPercentage over Approved Monthly Volumeโ€ field under the โ€œExceeded Monthly Volumeโ€ risk flag across all supported products, including TSYS, Fiserv North, FD Omaha, Passport Payfac, MRI, and Priority Global. Existing merchants now default to 50%, and new merchants automatically inherit this value. Supporting scripts ensure consistency across environments.
ENHANCEMENT Executed a production update to adjust the โ€œApproved Monthly Volumeโ€ field for merchants under the โ€œExceeded Monthly Volumeโ€ risk flag. The update sets the field to the higher value between the โ€œAvg 120 Day Volumeโ€ and the existing โ€œApproved Monthly Volume,โ€ improving accuracy while leaving other merchant records unchanged.
ENHANCEMENT Integrated Keycloak into MXC to support URL rerouting and authentication management for both API and UI users. Conditional logic based on the isKeycloakEnabled flag maintains legacy MXC handling when disabled and routes authentication through Keycloak when enabled, ensuring backward compatibility.
ENHANCEMENT Added a missing column (isUserKeycloakMigrated) to the User table in the orchestration database to align schema with the current application model. This ensures data consistency and prevents potential reference issues during user migration.
ENHANCEMENT Performed code refactoring across the MXC UI to align with project standards and improve maintainability. The update introduces no functional changes or regressions and includes documentation for local Keycloak setup in the internal developer wiki.
ENHANCEMENT Created AWS configuration files for multiple services, aligning them with existing on-premise configurations to support seamless cloud deployment and ensure consistent environment setup for future scalability.
BUG FIX Fixed a UAT issue where performing a GIACT recheck triggered a 500 error after switching a merchantโ€™s acquiring account from TSYS to Fiserv North. The logic now properly updates KYC statuses when an acquiring account is deleted and replaced, preventing mismatched or expired status displays.

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MX Connect Logo

SEPTEMBER 29, 2025

WHAT'S NEW MX Connect was updated to migrate from Mastercard MATCH v3 to the new MATCH Pro API ahead of v3 decommissioning at the end of 2025. The integration now uses the MATCH Pro termination inquiry endpoint to perform KYC checks during merchant underwriting, with both system and manual triggers supported. API responses determine PASS/FAIL outcomes, and detailed results are displayed in the KYC tab to ensure compliance and accurate risk assessment.
ENHANCEMENT The credit risk screen was enhanced to allow permissioned MXC users to manage a merchantโ€™s CEDP enrollment. New fields under the Misc. section capture the merchantโ€™s participation status and whether the value was updated by Visa. These values default to Unset (displayed as Unconfirmed in the UI) and can be set to Not Participating, Unverified, or Verified, with indicators for Visa-updated values. This enhancement is restricted to U.S. merchants on TSYS, North, or Omaha processors and available only to users with Merchant Credit Risk permissions.
BUG FIX The queryDeclinedAuthorizationApproval job was optimized to address performance issues where runtimes exceeded one hour. Improvements included query optimization, cursor handling adjustments, and related performance updates. Testing confirmed no functional differences in returned data. Runtime now meets the under 15-minute target, with enhanced logging for monitoring.
BUG FIX MX Connect was updated to ensure dormant account details are displayed in reporting when a merchant is flagged. Previously, while the flag triggered correctly, the reporting output did not show calculation values, creating ambiguity. This fix makes dormant account data visible as expected, improving transparency in risk scoring.
BUG FIX A fix ensures Dormant Account flags persist for MRI and Passport Payfac products for the full 30-day period as required. Previously, the flag was applied on Day 1 but expired prematurely after the automation job ran. This update corrects the behavior so the flag remains active as expected.

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MX Connect Logo

SEPTEMBER 15, 2025

WHAT'S NEW IRS Compliance Report logic updated so merchants with a valid same-day IRS Status Code 7 (Compliant) after a prior 17 (Unavailable) are now correctly marked as compliant.
ENHANCEMENT Updated the Fiserv North Disputes dashboard widget to combine chargebacks and retrievals, ensuring accurate aggregation of dispute activity.
ENHANCEMENT Made MX Advantage available in all states by removing location-based restrictions. Updated the Can Ignore MX Advantage Location Validations permission to Can Have MX Advantage Admin Fee, which now governs only Admin Fee usage.
ENHANCEMENT Enhanced MX Advantage surcharge configuration to enforce compliance with state rules. Surcharge options are hidden in prohibited states (MA, ME, CT, QC) and validated by location-specific limits. ACH surcharge options are blocked.
BUG FIX Resolved an issue preventing 17 MXC automation users from logging into the QA environment, where accounts were stuck on the login page after selecting Go to Homepage. Impacted users can now successfully authenticate and access QA.
BUG FIX Fixed an issue in the ACH Reject Handling grid where timestamps continued to display in the Case Open Date and Case Closed Date columns. These fields now correctly show only the date values.
BUG FIX Fixed an issue preventing merchants from updating billing bank accounts in MXC, where validation errors for missing required properties (bankNumber, prefix, prefixPad) caused failures. Updates now process correctly.
BUG FIX Resolved incorrect tax calculation on merchant payments for vortex-enabled merchants without the B2B app. Tax is now only applied when the B2B app is explicitly enabled.

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MX Connect Logo

SEPTEMBER 1, 2025

WHAT'S NEW Introduced parallel authentication with Keycloak, using a user-level migration flag and dual UI deployments to enable phased migration while maintaining backward compatibility with MXC authentication.
WHAT'S NEW Entity API aligned with PACE onboarding requirements by adding an optional externalId field, while fundingAccounts and unitedStatesCitizen are no longer required.
WHAT'S NEW Passport Integration API enhanced to support individual integrations via the Product Integration API, with errors now logged in syslogs for traceability.
WHAT'S NEW Dedup Consumer updated to support Passport integration for individuals, improving identity management across the system.
ENHANCEMENT Improved error handling in mx-vtx-consumer-feed-notifier by wrapping asynchronous HTTP calls in try/catch blocks, reducing Level 60 failures and improving system stability.
ENHANCEMENT Configuration updates applied to mx-vtx-api-automation and pps-eventing-bot-task-runner for alignment with latest automation and environment requirements.
ENHANCEMENT Removed hardcoded image paths and nsxTags from orchestration entity definitions, ensuring AWS deployments now pull images directly from ECR.
ENHANCEMENT Sandbox AWS config file for api-boarding renamed to aws-nv-sandbox.yaml with updated endpoints for Merchant Portal, Pipe, and Role APIs.
ENHANCEMENT Corrected AppEngine Integration link in QA environment to route properly, instead of pointing to aws-nv-sandbox.
ENHANCEMENT Standardized all sandbox config file names to aws-nv-sandbox.yaml across affected services for naming consistency.
ENHANCEMENT Added MySQL connection pool logging in the Storage Broker, enabling monitoring of KnexJS pool usage with visibility in Kibana dashboards.
BUG FIX Resolved issue preventing merchants with multiple processors from saving funding accounts. Updates in the Banking tab now save without validation errors.
BUG FIX Fixed error when adding reserve percentages in Fiserv North โ†’ Reserve tab. Users can now create and save reserve amounts successfully.

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MX Connect Logo

AUGUST 18, 2025

WHAT'S NEW Phase one release of MATCH Pro integration, allowing MXC to retrieve MATCH Pro data via feature flag for production testing while maintaining current MATCH database functionality when disabled.
ENHANCEMENT Batch Listing API updated to support the new batch view with revised endpoints, request/response formats, and complete data delivery for enterprise clients like Omnna.
ENHANCEMENT Dormant account risk flag logic improved to trigger only after 60 days without authorizations, using settlement reports for higher accuracy across First Data, TSYS, and Fiserv North.
ENHANCEMENT Risk job logging expanded to include per-account rule evaluations, improving monitoring and speeding up root cause analysis for performance issues.
BUG FIX Corrected Fiserv North boarding for government merchants by applying the โ€œG โ€“ Govt. Entityโ€ flag and MCC 9222 Pricing Type of โ€œ034 โ€“ Court/Fines/Govt Serv.โ€
BUG FIX Recurring reports date filters now accurately return results for all predefined and custom ranges, with export functionality aligned to filtered data.
BUG FIX Clearing Count dashboard widget now uses batchDate for TSYS and daily reporting for Fiserv North, ensuring accurate daily clearing volume metrics.
BUG FIX Resolved Fiserv North onboarding issue where account numbers were not saved due to API timeouts or retries, ensuring persistence and UI display.
BUG FIX Fixed missing Low Ticket Risk flags for certain US PAY accounts by ensuring risk scoring fields are populated for all eligible accounts.
BUG FIX Ensured Passport account status remains perfectly synchronized across all MX Connect screens by treating the processor banking tab as the single source of truth.
BUG FIX Restored complete processing of CYCLE_CAPTURE events in Passport by adjusting Kafka acknowledgment handling to prevent dropped messages during processing delays.
BUG FIX Applied AWS-specific configuration updates for MXC pods and Passport callbacks to ensure correct routing and data flow post-migration.

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MX Connect Logo

AUGUST 4, 2025

WHAT'S NEW Merchants onboarded via MXC can now be automatically registered with Stripe, including document upload, ID verification, and MFA-based signature flowsโ€”all linked directly to their Stripe Global Account ID.
WHAT'S NEW Support for ISV and Priority Tech Ventures partner types has been added, enabling tailored billing, hierarchy mapping, and statement-level attribution for Passport onboarding.
WHAT'S NEW Stripe chargeback events are now automatically reconciled via webhooks, reversing disputed charges and triggering return transfers in real time.
ENHANCEMENT Expanded orchestration support allows MXC to process individual merchant profiles separately from businesses, improving reporting and onboarding experiences for sole proprietors.
BUG FIX Resolved issues with Redis clients that made onboarded merchants invisible in QA environments. Restored visibility without needing frontend changes.

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MX Merchant Logo

JULY 21, 2025

WHAT'S NEW Introduced a new consumer service to automate merchant status transitions based on LexisNexis KYC link expirations, ensuring accurate workflow states and improved onboarding queue management.
ENHANCEMENT Executed a production script to update the โ€˜Approved Monthly Volumeโ€™ in risk flags for selected merchants, improving volume-based fraud detection accuracy without impacting unaffected accounts.
BUG FIX Fixed pricing template renaming validation to prevent false conflicts, enabling users to update template names correctly while maintaining duplicate prevention.

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MX Merchant Logo

JULY 7, 2025

WHAT'S NEW Expanded Canadian transaction monitoring with 14 new fraud detection flags in Risk Review, covering volume anomalies, foreign card usage, dormant account reactivation, and more for enhanced merchant oversight.
ENHANCEMENT Enabled orchestration for individual entities across the MXC platform, with full API CRUD support, new backend schemas, and integrated eligibility rules for improved onboarding flexibility.
BUG FIX Resolved inconsistent attachment visibility affecting Georgia Banking Company users by standardizing access labels and retroactively correcting legacy data.

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MX Merchant Logo

JUNE 23, 2025

WHAT'S NEW Introduced a revised banner flow allowing legacy Priority Capital merchants to initiate Passport onboarding directly from MXM, resolving blockers for ~6,500 merchants through automated case handling and data validation paths.
ENHANCEMENT Updated Payment Links workflow to prevent automatic vaulting of customer cards, ensuring alignment with user expectations and data protection standards.
BUG FIX Resolved โ€œMissing account informationโ€ error when canceling invoices with inventory items by correcting payment metadata cleanup during void workflows.

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MX Merchant Logo

JUNE 9, 2025

ENHANCEMENT Expanded FSC handling in Fiserv North integration to include Visa, MasterCard, Discover, WEX, and Voyager codes for daily discount billing methods.
BUG FIX Fixed loading failure for merchant statements in FD North configuration by correcting metadata handling in the modal workflow.
BUG FIX Restored functional filtering by "Latest" in Risk Review by adding support for range-based queries in both frontend and backend logic.
BUG FIX Improved result reliability in the MasterCard MATCH API interface by enhancing backend handling for inconsistent or malformed input data.

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MX Merchant Logo

MAY 26, 2025

WHAT'S NEW Monthly Volume Widget now accurately displays data for all regions, including Omaha and North, using corrected aggregation logic.
ENHANCEMENT Added merchant-level option to select whether chargebacks are withdrawn from the Fee or Deposit DDA on the Fiserv North platform.
BUG FIX Fixed postal code validation issue to support full Canadian formats during merchant onboarding in MXConnect.
BUG FIX Corrected mislabeled report filter in the TSYS Individual Plan Report from "Chargebacks Amount" to "Chargeback Amount".

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1

MAY 12, 2025

WHAT'S NEW Improved the Copy Partner feature to transfer all relevant data from a parent partner while excluding sensitive fields such as Status, Location, Owner ID, Banking, Notes, Attachments, and KYC. Status is now automatically set to "Provisional.
ENHANCEMENT Introduced a new Keyed Percentage V2 risk flag to track Card Not Present (CNP) volumes. Supports TSYS, Fiserv Omaha, Fiserv North, and Passport Payfac, while MRI is excluded as its transactions are always CNP.
ENHANCEMENT Implemented a new risk flag to detect approved sales following declined authorizations on the same card. Fully configurable in the Risk UI with dynamic scoring and review filters.
ENHANCEMENT Aligned usernames between MXM and Passport to ensure seamless Single Sign-On. Legacy records will be updated with a script to sync usernames for SMB merchants.
ENHANCEMENT Updated banner logic to show only for users designated as active Control Owners for a merchant. Banner visibility dynamically adjusts as users switch between accounts.
ENHANCEMENT Disabled email notifications triggered when a Passport product is added via script to prevent confusion for merchants and partners.
ENHANCEMENT Optimized the location switch feature in MXM by reducing unnecessary API retries and only updating Control Owner data when required, improving speed and reliability.
ENHANCEMENT Enhanced checkout GET endpoint to return `InProgress` for transactions still processing when using a replayId, replacing inaccurate โ€œDeclinedโ€ status.
ENHANCEMENT Updated logic to allow swipe data with empty or placeholder cardholder names in Track 1, ensuring valid brokered payments arenโ€™t blocked.
ENHANCEMENT Implemented full compliance updates for Visa B2B data fields including tax, line item values, postal code formatting, and unit cost validations in TSYS D256 flow.
ENHANCEMENT Applied identical enhancements to the VTX engine for Visa B2B transaction handling, including better tax calculations and accurate descriptive data in line items.
ENHANCEMENT Enabled proper tracking of the Transaction Link Identifier (TLID) in DE105 for MasterCard transactions. TLIDs are now consistently linked across all transaction stages.
ENHANCEMENT Added logic to capture any previously undefined fields from network responses to improve audit logging and data reliability across the system.
ENHANCEMENT Enhanced the system to retry Redis connections automatically when disconnected, improving command reliability and reducing error rates.
ENHANCEMENT Updated transaction parsing logic to represent binary ISO8583 fields (like DE111) in HEX instead of ASCII/EBCDIC for accurate decoding.
ENHANCEMENT Enabled Stripe Terminal onboarding via MXM proxy API. Supports creation, listing, updating, and deleting of Stripe devices, secured with JWT and dynamic merchant-based Stripe location provisioning.
ENHANCEMENT Optimized the location switch feature in MXM by reducing unnecessary API retries and only updating Control Owner data when required, improving speed and reliability.
BUG FIX Resolved a UI issue where Fiserv North dispute data for 2025 failed to load in the Snapshot screen unless toggling years. Data now loads correctly on initial access.
BUG FIX Resolved issues related to FSC code assignment and merchant discount logic in API Maintenance. Now correctly prevents FSC 590 Debit IC code from being added and ensures accurate merchant sync with Fiserv North.
BUG FIX Corrected mapping in the MXM Payments Report to show network messages for checkout transactions (excluding sale completions), improving visibility.
BUG FIX Fixed the formatting of Merchant IDs in MasterCardโ€™s R625 ABU file. IDs are now properly right-justified and zero-padded to 15 digits to meet spec.
BUG FIX Fixed a mapping issue that prevented network message visibility in MXM Merchant Payments Reports. Field now populates as expected.
BUG FIX Removed hard Redis dependency from eos-payment-api-bank to allow service continuity even when Redis is unavailable.
BUG FIX Fixed an issue where enabling MX Advantage incorrectly set the same account for funding and billing. Merchant's billing account is now preserved to avoid financial risk.
BUG FIX Fixed an issue where enabling MX Advantage incorrectly set the same account for funding and billing. Merchant's billing account is now preserved to avoid financial risk.

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1

APRIL 28, 2025

WHAT'S NEW Introduced a new Volume and Authorizations report under Reporting โ†’ Performance, consolidating transaction and volume data across TSYS, FD Omaha, and FD North. The report includes dynamic filtering, Excel and CSV export options, and is accessible to users with the Reporting module permission
ENHANCEMENT Added the Volume and Authorizations report link under the Partner Dashboard Quick Reports header for users with the Partner Comp permission. The link opens the report in a new tab with preselected partner and time range filters for faster access.
ENHANCEMENT Enabled GZIP compression for MXC APIs returning JSON responses, improving load times and UI performance. Comprehensive regression testing was completed to validate system stability and efficiency gains.
ENHANCEMENT Enhanced the Control Owner banner logic in MXM to dynamically display only for users designated as Control Owners of a merchant account. The banner now updates in real-time when switching between accounts.
ENHANCEMENT Updated the Recurring Contracts export functionality to display "N/A" in the Next Bill Date column when no billing date is available, ensuring alignment between exported spreadsheets and application grid displays.
ENHANCEMENT Added the Volume and Authorizations report link under the Partner Dashboard Quick Reports header for users with the Partner Comp permission. The link opens the report in a new tab with preselected partner and time range filters for faster access.
ENHANCEMENT AUpdated the Recurring Contracts export functionality to display "N/A" in the Next Bill Date column when no billing date is available, ensuring alignment between exported spreadsheets and application grid displays.
BUG FIX Fixed a data inconsistency during merchant onboarding where averageSaleDetails and averagePurchaseDetails fields were swapped. New validation now enforces a maximum of two decimal places, ensuring compatibility with Passport and preventing errors.
BUG FIX Resolved critical issues in the API Maintenance process for FSP North, correcting FSC code assignments and blocking improper FSC 590 Debit IC codes. Improvements to pricing, DDA, and ACH handling ensure accurate data synchronization with Fiserv North.
BUG FIX Resolved an issue where invalid โ€œfaxโ€ contact values (e.g., "0000000000") prevented merchants from saving in MXConnect. A data clean-up was performed and validation rules were added to prevent similar issues during future data imports.
BUG FIX Fixed an issue where the Network Message field was missing in the MXM Payments Report. This field now correctly captures and displays network message details for each transaction under Reporting โ†’ MXMerchant โ†’ Payments.

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1

APRIL 17, 2025

WHAT'S NEW Optimized merchant detail load times by eliminating redundant API calls and refining product data queries. Pages now load in under 5 seconds, significantly improving user experience.
ENHANCEMENT The โ€œTop Partnersโ€ section in the Partner Dashboard now displays as a static title instead of a dropdown, streamlining the layout and aligning with recent UI updates.
ENHANCEMENT Refined the Repeat Card risk flag by removing duplicate record retrievals and optimizing query logic. This improves accuracy and system performance.
ENHANCEMENT Updated field validations under Credit Risk settings to allow Risk Analysts to enter accurate refund and sales thresholds for TSYS and Fiserv merchants while maintaining control integrity.
ENHANCEMENT Replaced the TSYS Captured Report with the TSYS Captured Transactions Report in the Risk Review screen. This ensures only sub-merchant-level transaction data is displayed and tracked.
ENHANCEMENT Aligned the Dot and X buttons under the Plus button in the ACH Reject Handling Action tab, improving interface consistency.
ENHANCEMENT Restricted bulk actions to those available in the grid dropdown for D2 users. The dropdown now grays out automatically if any action is not permitted.
ENHANCEMENT Removed non-functional reports under Reporting โ†’ Paymentech โ†’ Authorizations that were generating UI errors. This cleanup improves the reporting experience and system stability.
ENHANCEMENT Updated the PRIN field generation logic for Fiserv Omaha settlement files to align with bank header formatting standards and prevent settlement file rejection.
ENHANCEMENT Updated the VTX and MX Merchant payments reports to display the network name (e.g., Interlink) in the Card Type field and mapped the Card Sub Type field to the "level" value in the transaction response. These enhancements improve clarity and reconciliation for card transactions.
ENHANCEMENT Visa SMS Pin Debit payments now store and transmit the networkIdCode in the authorization data via Data Pump, improving traceability.
ENHANCEMENT The Card Type field in VTX and MX Merchant reports now displays the network name (e.g., Interlink). The Card Sub Type is mapped to the "level" value from the transaction response for clearer reporting.
ENHANCEMENT Enabled Amex and Discover support for merchants using the Priority Global (Canada) product, regardless of MXC product feature configuration.
ENHANCEMENT Enabled immediate refund availability for Stripe-based Priority Global transactions without waiting for batch closure. Voids are allowed only for uncaptured authorizations.
ENHANCEMENT Introduced support for manual multi-capture reversals via Transfer Reversals API for Stripe-based transactions. Enhancements include route refactors for improved processing reliability.
ENHANCEMENT Improved user clarity by labeling CAD currency in Order History and Add Product forms. Address labels dynamically change to โ€œProvinceโ€ when Canada is selected, aligning with regional standards.
BUG FIX Resolved an issue where the Partner Dashboardโ€™s Underwriting widget did not show data for downstream partners. It now correctly displays underwriting metrics for selected partner accounts.
BUG FIX Adjusted the logic of the Dormant Account flag to prevent false positives for recently active accounts. The flag now only applies to truly inactive accounts based on transaction history.
BUG FIX Corrected D-PAS logic to ensure proper formatting of unpredictable numbers. For Discover Apple Pay, updated the POS Entry Mode from 07 to 82 as per issuer requirements.

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1

MARCH 17, 2025


WHAT'S NEW Added a new table view alongside the existing chart in the Partner Dashboard, ensuring data consistency.
ENHANCEMENT Enhanced the Accounts by Product widget in the Partner Dashboard by enabling a clickable title that redirects users to a detailed view.
ENHANCEMENT Introduced QuickNav, a new search feature in the MXC navigation menu that allows users to quickly locate and access pages by typing the page or folder name.
ENHANCEMENT Enhanced the Top Merchants with Disputes widget on the Partner Dashboard with a dedicated page for detailed dispute reports.
ENHANCEMENT Added the Repeat Card risk flag to the MXC Risk Rule Engine to enhance fraud detection. This flag is configurable in the Risk Scoring tab and applies a Repeat Card label to flagged merchants based on transaction volume over a 7-day period.
ENHANCEMENT Updated the TSYS Captured Report in Risk Review to display sub-merchant-level transactions instead of aggregated bucket MID batch-level data.
ENHANCEMENT Added a new "PayRight" label under the Gateway Processing label type, aligning with the Platform Account label type. The label appears in dark green and has been validated across QA, UAT, and Sandbox environments.
ENHANCEMENT Ensured that the PayRight label is added to merchant accounts only when the PayRight feature flag is set to "Yes" and the Status is "Active" under Client Details > MX Merchant > Features.
ENHANCEMENT Executed a script to apply the PayRight label to all existing clients where the MXM > Features > PayRight flag is set to "Yes" and the Status is "Active."
ENHANCEMENT Implemented UI validations to enforce compliance with surcharge program rules
BUG FIX Resolved an issue where the Risk Review bar graph tooltip displayed incorrect risk flags. Now, only triggered flags are shown when hovering over the graph, ensuring accurate data representation.
BUG FIX Fixed an issue where updates to the Approved Monthly Volume field under the Exceeded Monthly Volume risk flag were not saving properly. Changes now persist correctly for MXA-boarded accounts.
BUG FIX Fixed an issue in the Declined Authorization Approval export feature where the Response Code column displayed 'undefined - undefined' and the Amount column was missing the $ sign. Exported CSV and Excel files now correctly display all values.
BUG FIX Updated the TSYS Captured Report in Risk Review to display sub-merchant-level transactions instead of aggregated bucket MID batch-level data. The Location column now correctly shows the merchantโ€™s name, improving risk assessment accuracy.

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1

MARCH 3, 2025

WHAT'S NEW Partner Level Permission for Partner Reports
ENHANCEMENT Added a Quick Reports header bar in the Partner Dashboard, featuring links to Partner Performance and Attrition reports for quick access to key insights.
ENHANCEMENT Resolved an issue where selecting a D2 partner in the Dashboard global filter incorrectly returned a D0 domainId. The domainId now correctly reflects the selected partner.
ENHANCEMENT Added a Quick Reports header bar in the Partner Dashboard, featuring links to Partner Performance and Attrition reports for quick access to key insights.
ENHANCEMENT Introduced a "Dormant Account" risk flag that triggers when an account remains inactive for 60 days and then processes a low-value transaction.
ENHANCEMENT Fixed an issue where middle names were not properly displayed for owners and signers in the Passport system after onboarding via MXC.
ENHANCEMENT Resolved an issue where a customer's middle name was missing in MXC's Payfac Merchant flow. Now, the middle name is correctly displayed in the Client section.
ENHANCEMENT Ensured that full names, including middle names, are now properly transmitted and displayed across MATCH, GIACT, NEWS, and Credit Bureau systems.
ENHANCEMENT Fixed an issue where the Declined Authorization Approval flag was not appearing correctly in the Risk Review graph. Now, only triggered flags with non-zero scores are displayed.
ENHANCEMENT Enhanced the underwriting process by increasing the Experian BizID pull limit from 400 to 1500, allowing for more efficient risk evaluations.
ENHANCEMENT Corrected an issue where new accounts were incorrectly set to an "Approved Monthly Volume" of $1,000 instead of inheriting the correct "Average Monthly Sales" value.
ENHANCEMENT Implemented a toggle to associate the Control Person (Primary Signer) with an MXM user, ensuring email changes sync properly across MXM and Passport.
ENHANCEMENT Updated MXM to ensure that when an MXM userโ€™s email changes, the associated Control Personโ€™s email in MXC is also updated, improving Single Sign-On (SSO) functionality.
ENHANCEMENT Added API endpoints to handle updates when an MXM userโ€™s email changes, ensuring synchronization with the Control Owner field in MXC.
ENHANCEMENT Modified the onboarding process to ensure that the Control Person and the boarding entity are correctly linked, preventing mismatches in ownership data.
ENHANCEMENT Implemented a script to retroactively establish Control Person and MXM user associations for existing merchants, ensuring accurate records.
ENHANCEMENT Resolved an issue where adding an existing user in MXCโ€™s Users tab did not correctly update their email in MXM. A script has been implemented to ensure synchronization.
ENHANCEMENT Reduced excessive API calls from MXC to Passport, preventing performance issues and improving system efficiency.
ENHANCEMENT Fixed an issue where assigning a new user as the Control Person in MX Merchant automatically changed their role to Admin. Now, role assignments remain unchanged.
ENHANCEMENT Resolved an issue where Beneficial Owner data was not correctly passed from MXC to Passport, ensuring that each owner's unique mailing address is accurately recorded.
ENHANCEMENT Added a question in MXCโ€™s Processor tab to classify marketplace merchants. Merchants who accept payments for other sellers are now restricted to Direct MIDs only.
ENHANCEMENT Enhanced the underwriting process by allowing underwriters to populate the Marketplace Identifier for merchants classified as marketplaces. The identifier is now synced with Passport.

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1

FEBRUARY 17, 2025


WHAT'S NEW Fix for Dispute Data Display in Fiserv North Snapshot
ENHANCEMENT Added a new Authorization Settlement Difference risk flag in MXCโ€™s risk rule engine to enhance fraud monitoring.
ENHANCEMENT Introduced a Declined Authorization Approval risk flag to identify cases where sales are approved following declined authorization attempts.
ENHANCEMENT Introduced a Middle Name field in onboarding to improve identity verification accuracy with LexisNexis.
ENHANCEMENT Introduced a new risk flag, "Excessive Declined Auth," in MXCโ€™s risk monitoring system.
ENHANCEMENT Extended ACH Reject Handling automation to simultaneously correct both routing and account number errors.
ENHANCEMENT Improved Payment Broker logging by adding transaction attributes such as externalId, requestId, merchantAccountId, and transactionType.
ENHANCEMENT Ensured that the isPassport node is explicitly set to False when switching from a Passport account to an External account, preventing Faster Funding Status errors.
ENHANCEMENT ACH Rejects from the Reporting > ACH.com > ACH Rejects report now generate cases and are sent to the ACH Reject Handling grid for Payment Ops processing.
ENHANCEMENT Added an Original Reject Amount column in the ACH Reject Finance Report, ensuring accurate reconciliation. The value appears only once per Transaction ID.
ENHANCEMENT ACH.com ACH Rejects are now exported into separate worksheets based on Sponsor Bank/Account numbers. Each worksheet is named accordingly for better data organization.
ENHANCEMENT The ACH Reject Finance Report now includes an Action Date column to track the date when the Payment Ops Team takes action on an ACH Reject.
BUG FIX Fixed a discrepancy in the Custom Dashboard where the Account By Product (Count) widget displayed incorrect values for TSYS in September 2024. The data now matches the Merchant > Clients grid.
BUG FIX Resolved an issue where expired or locked Experian Biz ID credentials in KYB did not display an error message.
BUG FIX Fixed an issue where the Exceeded Monthly Volume default values did not display correctly for MXIsoagent boarded merchants in Risk Scoring.
BUG FIX Resolved an issue where entity email address updates for merchants did not properly synchronize across UI, API, and feed.
BUG FIX Resolved an issue where trailing spaces in External Account numbers caused multiple sync attempts.
BUG FIX Fixed an issue where the Passport Processing Account was mistakenly classified as an external account, allowing unintended fund pulls.
BUG FIX Updated the ACH Reject Handling grid to map ACH.com rejects accurately. Sponsor Bank fields are now assigned correctly, and missing leading 8s in TSYS MIDs have been restored.

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1

FEBRUARY 3, 2025


WHAT'S NEW Partner Performance Updates - Part 2
ENHANCEMENT Resolved an issue where AMEX and Discover card configurations were not syncing correctly with the Unicorn merchant table when enabled and updated in MXC.
ENHANCEMENT Enhanced the "Apply Correction to Merchant Account Data" automation to create cases and send feed items when ACH Rejects with Notice of Change (NOC) codes occur.
ENHANCEMENT Automated updates for ACH Rejects related to incorrect routing numbers.
ENHANCEMENT Introduced a new risk flag, "Excessive Declined Auth," in MXCโ€™s risk monitoring system.
ENHANCEMENT Extended ACH Reject Handling automation to simultaneously correct both routing and account number errors.
BUG FIX Resolved a boarding failure issue caused by recent updates to the Fiserv North API.
BUG FIX Fixed Fiserv North boarding failures in QA/UAT environments caused by an error related to `PayPalNetworkAuthorizationFee`.
BUG FIX Addressed an issue where MXM accounts were inadvertently closed during TSYS to Fiserv North migrations.
BUG FIX Adjusted the Partner Dashboard time selector for accurate end date reporting.

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1

JANUARY 20, 2025


WHAT'S NEW KYB (Know Your Business) processes are now fully automated for partner accounts in auto mode.
ENHANCEMENT Improved Partner Dashboard filtering, sorting, and date range selectors for better usability.
ENHANCEMENT Enhanced the Underwriting Counts report with sortable columns and consistent formatting.
BUG FIX Fixed missing default values in the Risk Score tab for MRI products.
BUG FIX Resolved redundant API calls in date range filters for the Dashboard Accounts widget.
BUG FIX Corrected disputes widget to filter by location name (DBA) instead of product.
BUG FIX Adjusted the Partner Dashboard time selector for accurate end date reporting.

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1

JANUARY 7, 2025

BUG FIX Resolved Void/Reversal transaction errors in Vortex Payments caused by missing data in system queries.
BUG FIX Fixed EBT Cash refund issues by restricting unsupported transactions to ensure seamless terminal operations.

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