MX Connect Release (September 15, 2025)

September 15

Table of Contents

  1. Features
  2. Enhancements
  3. Bugs and Fixes

Features

IRS TIN Non-Compliant Report

Fixed an issue in the IRS Compliance Report where merchants with a same-day recheck showing IRS Status Code 7 (Compliant) after a prior 17 (Unavailable) were still marked as non-compliant. Reporting logic now reflects compliance when a valid Code 7 match exists, ensuring TIN statuses align with the latest IRS validation results.

Disputes Dashboard Updates

Updated the Fiserv North Disputes dashboard widget to display complete dispute activity by combining chargebacks and retrievals. Sum and count lines now aggregate values from both sources, providing partners with an accurate view of total dispute activity.


Enhancements

MX Advantage – Available in All States

Removed location-based restrictions in Merchant and Application views, making MX Advantage available in all states. Updated the permission previously named Can Ignore MX Advantage Location Validations to Can Have MX Advantage Admin Fee. This permission now governs only Admin Fee usage, ensuring compliance while maintaining nationwide availability.

MX Advantage – Compliant Surcharge Usage

Enhanced MX Advantage surcharge configuration to enforce compliance with state rules. The Fee Type field now displays first, and surcharge options are hidden in prohibited states (MA, ME, CT, QC). Card surcharge limits are enforced by location (0% in restricted states, 2% in CO/OK, 3% elsewhere, 2.4% in Canada). ACH surcharge options are blocked. Misconfigured merchants can still view existing settings but must correct them before saving.


Bugs and Fixes

QA Login Failures for Automation Users

Resolved an issue preventing 17 MXC automation users from logging into the QA environment. Affected users were stuck on the login page after selecting Go to Homepage with no network errors. Impacted accounts can now successfully authenticate and access QA.

ACH Reject Handling Timestamps

Fixed an issue in the ACH Reject Handling grid where timestamps continued to appear in the Case Open Date and Case Closed Date columns. These fields now correctly show only the date values.

Bank Account Update Failures

Corrected an issue that prevented merchants from updating billing bank accounts. Validation errors for missing required properties (bankNumber, prefix, prefixPad) previously caused failures. Updates can now be saved successfully without triggering errors.

Tax Calculation on Merchant Payments

Resolved incorrect tax calculation on payments for vortex-enabled merchants without the B2B app. Transactions processed through payment links were incorrectly showing tax amounts and missing Level II details. The fix ensures tax is not applied unless the B2B app is enabled.


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