Table of Contents

• Enhancements
  • Fix for Dispute Data Display in Fiserv North Snapshot
  • Fix for Custom Dashboard Account Count Mismatch
  • Authorization Settlement Difference Risk Flag
  • Fix for KYB Experian Biz ID Lock Message
  • Declined Authorization Approval Risk Flag
  • Enhanced Identity Verification by Capturing Middle Name
  • Fix for Incorrect Monthly Volume Default Values
  • Fix for Fiserv North Email Update Maintenance Failure
  • Enhanced Payment Broker Log Traceability
  • Fix for isPassport Node in External Accounts
  • Fix for Data Cleaning Error in External Accounts
  • Long-term Fix for Passport Processing Account Misclassification
  • ACH Reject Handling Mapping Update
  • ACH Reject Handling Automatic Case Creation
  • Finance Report Update with Original Reject Amount
  • ACH Rejects Organized into Separate Worksheets
  • Finance Report Update with Action Date Column

MX Connect Release Version (February 17, 2025)

Enhancements

Fix for Dispute Data Display in Fiserv North Snapshot

Resolved an issue where dispute data for 2024 was not displaying correctly in Client Details > Fiserv North > Snapshot. The API now defaults to the current year instead of the last 11 months, ensuring accurate data retrieval.

Fix for Custom Dashboard Account Count Mismatch

Fixed a discrepancy in the Custom Dashboard where the Account By Product (Count) widget displayed incorrect values for TSYS in September 2024. The data now matches the Merchant > Clients grid.

Authorization Settlement Difference Risk Flag

Added a new Authorization Settlement Difference risk flag in MXC’s risk rule engine to enhance fraud monitoring. This flag triggers when a merchant’s prior-day settled sales exceed authorized amounts beyond a defined threshold.

Fix for KYB Experian Biz ID Lock Message

Resolved an issue where expired or locked Experian Biz ID credentials in KYB did not display an error message. Users now receive a correct UI notification instead of a misleading 200 status code.

Declined Authorization Approval Risk Flag

Introduced a Declined Authorization Approval risk flag to identify cases where sales are approved following declined authorization attempts. Users can filter, sort, and review flagged transactions in the Risk Review section.

Enhanced Identity Verification by Capturing Middle Name

Introduced a Middle Name field in onboarding to improve identity verification accuracy with LexisNexis. The full name (First + Middle + Last) is now used for verification, reducing manual processing.

Fix for Incorrect Monthly Volume Default Values

Fixed an issue where the Exceeded Monthly Volume default values did not display correctly for MXIsoagent boarded merchants in Risk Scoring. The correct default values now appear, ensuring accurate risk assessment.

Fix for Fiserv North Email Update Maintenance Failure

Resolved an issue where entity email address updates for merchants did not properly synchronize across UI, API, and feed. This fix ensures email changes reflect accurately.

Enhanced Payment Broker Log Traceability

Improved Payment Broker logging by adding transaction attributes such as externalId, requestId, merchantAccountId, and transactionType. This enhances debugging efficiency.

Fix for isPassport Node in External Accounts

Ensured that the isPassport node is explicitly set to False when switching from a Passport account to an External account, preventing Faster Funding Status errors.

Fix for Data Cleaning Error in External Accounts

Resolved an issue where trailing spaces in External Account numbers caused multiple sync attempts. The system now trims spaces before storing and syncing EAs.

Long-term Fix for Passport Processing Account Misclassification

Fixed an issue where the Passport Processing Account was mistakenly classified as an external account, allowing unintended fund pulls. A long-term fix is in progress for better account matching logic.

ACH Reject Handling Mapping Update

Updated the ACH Reject Handling grid to map ACH.com rejects accurately. Sponsor Bank fields are now assigned correctly, and missing leading 8s in TSYS MIDs have been restored.

ACH Reject Handling Automatic Case Creation

ACH Rejects from the Reporting > ACH.com > ACH Rejects report now generate cases and are sent to the ACH Reject Handling grid for Payment Ops processing.

Finance Report Update with Original Reject Amount

Added an Original Reject Amount column in the ACH Reject Finance Report, ensuring accurate reconciliation. The value appears only once per Transaction ID.

ACH Rejects Organized into Separate Worksheets

ACH.com ACH Rejects are now exported into separate worksheets based on Sponsor Bank/Account numbers. Each worksheet is named accordingly for better data organization.

Finance Report Update with Action Date Column

The ACH Reject Finance Report now includes an Action Date column to track the date when the Payment Ops Team takes action on an ACH Reject.