MX Connect Release (January 2, 2023)

Release date - January 2, 2023

MX Connect Release Version (January 2, 2023)

Expanded Reporting for Fiserv North Clients

The "Client Details" page now supports Fiserv North clients with ACH Funding and Statements reports, aligning with existing capabilities for TSYS and Fiserv Omaha clients. These reports feature advanced search, filtering, sorting, pagination, and time period selection, streamlining merchant-level reporting requirements.

Enhanced ACH Reject Handling Automation

The ACH Reject flow in MX Connect has been significantly enhanced with the following updates:

  • New Actions Tab: Provides access to modules like Merchant Details, Liable Partner Details, New Activity, and Bulk Actions, enabling streamlined handling of ACH Reject cases.
  • Recent Activity Buttons: New buttons for "ACH Rejects," "ACH Funding," and "Settlement" offer quick access to corresponding reports for the past 30 days.
  • Partner-Specific Toggles: Partners can now customize reject handling with new toggles in the Partner Setup tab, defining roles for liability and case handling.
  • Automated Partner Matching: ACH reject cases now automatically assign the closest liable partner within a merchant’s domain if no existing case is found.

Axos Agency Accounts Integration

Funding accounts in MX Connect have transitioned to AXOS Agency Accounts, ensuring compliance with Money Transmitter License (MTL) requirements. This partnership with AXOS Bank removes the need to maintain equivalent funds in MTL accounts, simplifying regulatory processes for faster merchant funding.

Refactored Fiserv North Statements

The Fiserv North Settlement Fee report has been updated to include:

  1. Interchange and Debit Network Fees from existing clearing data, processed monthly.
  2. Assessments and card brand fees from new Fiserv files, generating a Unified Billing File (UBF) each billing cycle.

SMB Passport Batch ID Consistency

For the SMB Passport initiative, a consistent batch ID is now displayed across all UI events, resolving previous discrepancies and improving batch identification.

Bug Fixes

  • ACH Funding Report Data: Resolved an issue in Fiserv North reports where ACH funding data was missing due to unavailable deposit dates. An alternative source now ensures accurate data display.

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