MX™ Connect Create Branding
Learn how to create Application, Statement, and Email Branding in MX Connect to support partner onboarding and merchant communications.
MX™ Connect Create Branding
Introduction
Branding in MX Connect controls the logos, colors, and visual elements used in applications, statements, and email communications.
Branding must be created before a partner can complete merchant onboarding.
In this guide, you’ll find:
- How to create and manage Application, Statement, and Email Branding
- Step-by-step instructions for adding branding in MX Connect
- System requirements and notes for each branding type
What is Branding?
Branding defines the visual identity used across partner-facing and merchant-facing features in MX Connect. It is assigned at the partner level and applied to:
- Application UI (logo and color theme)
- Merchant Statements
- Email Templates
MX Connect supports three branding types, each created and managed separately:
- Application Branding – Configures the visual style of the partner application interface. This branding is selected on the Delivery page of the application and is referred to as the "Site Template."
- Statement Branding – Provides logos and contact information for merchant statements. This branding is required to configure acquiring products and complete merchant onboarding.
- Email Branding – Sets the header visuals for email templates. Required before creating email templates.
Note: Both Statement Branding and Application Branding are necessary to complete an application for merchant boarding.
How to Create Branding
Get to the Branding Section
- Go to Settings in the left navigation menu.
- Select System.
- Open Branding.
- Choose the branding category you need to create:
- Application Branding
- Statement Branding
- Email Branding
- Select the (+) button in the bottom right corner.
This opens the New Branding form for the selected category.
Step 2: Create Application Branding
Application Branding configures the visual styling of the partner’s application interface.
Complete the following tabs:
| Name | Description |
|---|---|
| Name | Identifier for the branding. |
| Logo | Upload required logo file. Recommended ~300×110 px. Must meet size limits. |
| Primary Color | Hex or RGB color for UI theming. |
Then select Save.
System notes:
- Invalid file size or dimensions prevent upload.
- Saved Application Branding becomes selectable during partner setup and onboarding.
Step 3: Create Statement Branding
Statement Branding defines the logos and contact information used on merchant statements.
Complete the fields:
| Field | Description |
|---|---|
| Name | Identifier for the branding. |
| Logo | Logo displayed on statements. |
| Entity Address | Address used on merchant statements. |
| Return Address | Address for mailed remittances (optional). |
| Support Phone | Shown on statements (optional). |
| Support Email | Shown on statements (optional). |
| Effective Rate Display | Toggle to show/hide effective rate (optional). |
Select Save.
System notes:
- Missing Statement Branding may block boarding for acquiring products.
Step 4: Create Email Branding
Email Branding defines the header visuals used on email templates.
Complete the fields:
| Field | Description |
|---|---|
| Name | Identifier for the branding. |
| Logo | Logo for email header. |
| Color Options | Optional background or accent colors. |
Select Save.
System notes:
- Email Branding is required before creating Email Templates.
- If no Email Branding exists, email template creation cannot proceed.
Updated 30 days ago
